PRIVACY POLICY
Motogear International Pvt. Ltd. collects and processes data from both Customers (B2C) and Retailers (B2B) to operate and improve the Motogear app.
1. Data We Collect
A. Personal & Business Data (Provided by You)
Customers:
• Name
• Phone number
• Email address
• Delivery address
• Order information
Retailers (B2B):
• Business name
• GST number (optional if applicable)
• Business address
• Contact person details
• Order and purchase records
Both:
• Login details
• Support messages
B. App & Device Data
• Device model and OS
• IP address
• App activity
• Crash logs and diagnostics
C. Transaction Data
• Order history
• Payment information (processed by third-party payment gateways; card numbers are not stored)
D. Optional Permissions
• Location (for service availability)
• Notifications (order and promotional updates)
You may deny permissions and still use the App.
2. How We Use Data
For both Customers and Retailers:
• Account creation and management
• Processing orders and payments
• Delivery tracking and updates
• Improving app features and performance
• Customer and retailer support
• Sending verification, order, and promotional messages
• Fraud prevention and security
3. Data Sharing
Data may be shared with:
• Payment processors (Razorpay, Paytm, etc.)
• Logistics and delivery partners
• SMS/WhatsApp/email providers
• Analytics and crash-reporting tools
• Cloud hosting services
We do not sell personal or business data.
4. Data Safety & Security
We use:
• Encrypted data transmission
• Secure servers
• Access controls
• Regular security checks
While no system is fully secure, we take necessary precautions.
5. User Rights & Controls
Customers and Retailers can:
• Update or modify account information
• Delete their account
• Disable permissions
• Request data deletion
• Opt out of promotional messages
Support: care.motogear@gmail.com
6. Children’s Data
The App is not intended for users under 18.
We do not knowingly collect minor data.
7. Third-Party Links & Services
Third-party tools follow their own policies.
We are not responsible for their practices.
8. Policy Updates
We may update this policy at any time.
Changes will be available in the App.
9. USER RIGHT TO DELETE ACCOUNT
Users may delete their Motogear account at any time through:
In-app menu “Delete Account” option
Upon deletion:
Access will be permanently revoked.
Personal data will be deleted or anonymized except where retention is required by law.
Developer Contact
Motogear International Pvt. Ltd.
care.motogear@gmail.com
+91 93196 11145
Shivaji Enclave, B-39, Mehta Chowk, Rajouri Garden, Delhi 110027